By Lawrence Sunday Ogwang
1.1
Definitions
According to Kietzmann, et al, (2011), Social media
are interactive computer-mediated technologies that facilitate the creation and
sharing of information, ideas, career interests and other forms of expression
via virtual communities
and networks.
It is a web-based application that enables users to come up with a profile
in a closed system, form a collection of other users with similar ideas and
connections. Their nature and identities, however, differ from one site to another.
Prominent examples of social media sites are Facebook, Twitter, WhatsApp,
Instagram, and many others.
On the other hand, according to Grunig and Hunt (1984), Public
relations (PR) is the practice of deliberately managing the spread of information between an individual
or an organization
(such as a business, government agency, or a non-profit organization) and its publics.
With
the advent of the 21st century, the world has experienced many
changes in the areas of technology because of the internet. Broom (2009) observes that the internet is a
manifestation of an ever-present means of communication considering that all
the new forms of media rely on the internet. Key among the many
changes brought by the technology is social networking sites that facilitate
communication.
These
variations like social media do not only expose users to various opportunities
but also threats in different ways. Public Relations practice is no exception
in this case. With the introduction of social media, public relations
practitioners have changed thoughts and winning people`s opinions about
themselves and the organizations they work for using the said media but also
sometimes they find themselves